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CERTIFICATION

 ISO 9001 Certification
 ISO 14001 Certification
 OHSAS 18001 Certification
 HACCP Certification
 ISO 22000 Certification
 ISO 27001 Certification
 ISO 20000 Certification
 ISO 29001 Certification
 ISO 10002 Certification
 ISO 13485 Certification
 ISO 22716 Certification
 ISO 28000 Certification
 ISO 50001 Certification
 ISO 22301 Certification
 ISO 20121 Certification
 BS EN 16001 Certification
 GMP
 Supplier Audit
 CE Marking

ISO 20000 - Information technology - Service management
IT is essential to delivering today's business. However, concerns are increasingly being raised about IT services, internal and outsourced, not aligning with the needs of businesses and customers.
A recognized solution to this problem is to use an IT Service Management System (ITSMS) based on ISO/IEC 20000, the international standard for IT service management. Certification to this standard enables you to independently demonstrate to your customers that you meet best practice.
ISO/IEC 20000 is based on and replaces BS 15000, the internationally recognized British Standard.

Benefits

Primarily, ISO/IEC 20000 certification demonstrates that an organization has adequate controls and procedures in place to consistently deliver a cost effective, quality IT service. Some of the key benefits are listed below:
  • IT service providers become more responsive to services which are business led rather than technology driven
  • External service providers can use certification as a differentiator and win new business as this increasingly becomes a contractual requirement
  • Gives you the ability to select and manage external service providers more effectively
  • More opportunities to improve the efficiency, reliability and consistency of IT services impacting costs and service
  • Certification audits enable the regular evaluation of the service management processes, which helps to maintain and improve effectiveness
  • The certification process can reduce the amount of supplier audits, thereby reducing costs
  • ISO/IEC 20000 is fully compatible with the ITIL (IT Infrastructure Library) framework of best practice guidance for ITSM processes
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